We are committed to investigating all valid complaints about our products and services, should you wish to make a complaint please either;

Email :

Call 0208 660 6411 (Monday to Friday 09.00 – 17.00)

Or write, to the attention of Rider Support Department at:

D&D Electric, 145 Brighton Road, Coulsdon Surrey CR5 2NJ

General Enquiries

Whether you have questions about our electric bikes, need assistance with your online or offline purchase, or want to arrange a free test ride, we’re here to help.

Contact D&D Electric using the information below to speak with our team of ebike experts.

For general enquiries about our range of products, including our ebikes, servicing and accessories, or if you can’t find what you’re looking for on the D&D Electric website, please complete the following form:

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Other Ways to Contact D&D Electric

Media Enquiries

For all press enquiries, contact Palamedes PR


Telephone: 0208 1036883

Business Hours:

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed

Telephone: 0208 660 6411

Connect With D&D Electric

Stay updated with the latest D&D Electric news, promotions, and product releases by following us on social media. Connect with D&D Electric on LinkedIn, Facebook and Instagram to join our vibrant community of eco-conscious riders.